All products available at Ephrazy Graphics are digital files only. No physical items will be shipped to your address. All files are delivered electronically through our instant download system immediately after successful payment processing.

Your files become available for download instantly once our system receives payment confirmation from your bank. This process typically occurs within moments of your transaction completion.

For your convenience, we automatically create a customer account when you make your first purchase. This ensures you always have access to your digital files, even if download links are misplaced.

3.1 - Login Credentials

Your login credentials (username and temporary password) will be automatically generated and sent to your email address. You can change your password at any time in your account settings.

You can access your purchased files in multiple ways:

4.1 - Direct Download from Order Confirmation

Immediately after successful payment, you will be redirected to an order confirmation page where you can download your files instantly and access your customer account.

4.2 - Via Email

A confirmation email with download links and your account information will be sent to the email address you provided during checkout. Please check your spam or junk folder if you do not see the email within a few minutes.

4.3 - Customer Account Dashboard

You can access all your purchased files at any time by logging into your customer account and navigating to the "Order History" section. This provides permanent access to re-download your files whenever needed.

All downloads are available instantly after your payment is processed by your bank. There is no manual processing or waiting time. Our automated system ensures immediate file access upon successful transaction completion.

As all our products are digital downloads, there are no shipping or delivery costs associated with any purchase.

We guarantee access to your purchased files through your customer account as long as your account exists. Even if download links expire or emails are lost, you can always re-download your files by logging into your active account.

If you encounter any issues with downloading, accessing your files, or logging into your account, please contact our support team through our Contact Page. We provide assistance with account access, password resets, and re-download requests.