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Privacy Policy

Ephrazy Graphics - Privacy Policy

Agreement to Our Privacy Policy

We, Ephrazy Graphics ("Company," "we," "us," "our"), operate the website https://ephrazygraphics.com". This Privacy Policy describes how we collect, use, and process ("Process") any personal data from you when you use our services ("Services"), such as when you:

  • Visit our website at https://ephrazygraphics.com", or any website of ours that links to this Privacy Policy.
  • Engage with us in other related ways, including any sales, marketing, or events.

If you do not agree with our policies and practices, please do not use our Services.

If you still have any questions or concerns, please contact us by email at [email protected].

Table of Contents

  • Information we collect
  • Processing Your Information
  • Our Legal Bases for Processing
  • Sharing Your Information
  • Cookies and Tracking Technologies
  • Social Logins
  • Keeping Your Information
  • Keeping Your Information Safe
  • Information from Minors
  • Your Privacy Rights
  • Do-Not-Track Controls
  • Specific Rights for US Residents
  • Updates to This Notice
  • Review, Update, or Delete Your Data
  • Contact Us

1. Information we collect

1.1 - Personal Information You Disclose to Us

We collect personal information that you provide to us directly when you:

  • Register on our Services.
  • Request information about us or our products and Services.
  • Participate in activities on our Services.
  • Contact us for any reason.

1.2 - Personal Information Provided by You

The personal information we collect varies based on your interactions with us and the Services you use. This information may include:

  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Usernames
  • Passwords
  • Billing addresses

1.3 - Sensitive Information

We do not process sensitive information.

1.4 - Payment Data

If you make purchases, we may collect payment details such as your payment instrument number and security code. All payment data is handled by PayPal. You can review PayPal’s privacy notice here: PayPal Privacy Notice.

1.5 - Social Media Login Data

If you choose to register using social media accounts (like Facebook or Twitter), we will collect information as described in the section "Social Logins".

Please ensure all personal information you provide is accurate and notify us of any changes.

1.6 - Information Automatically Collected

When you use our Services, we automatically collect information such as:

  • Device and usage information (IP address, browser type, device characteristics, etc.)
  • Log and usage data (service-related diagnostics, performance information, etc.)

This information helps us maintain the security and operation of our Services and for internal analytics. We also use cookies and similar technologies to collect additional information.

2. Processing Your Information

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information, so you can create and log in to your account, as well as keep your account in working order.
  • To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm.

3. Our Legal Bases for Processing

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

  • Consent: We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
  • Legal Obligations: We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
  • Vital Interests: We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

  • If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.
  • For investigations and fraud detection and prevention.
  • For business transactions provided certain conditions are met.
  • If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim.
  • For identifying injured, ill, or deceased persons and communicating with next of kin.
  • If we have reasonable grounds to believe an individual has been, is, or may be a victim of financial abuse.
  • If it is reasonable to expect collection and use with consent would compromise the availability or accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or contravention of the laws of Canada or a province.
  • If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records.
  • If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced.
  • If the collection is solely for journalistic, artistic, or literary purposes.
  • If the information is publicly available and is specified by the regulations.

4. Sharing Your Information

4.1 - Vendors, Consultants, and Other Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf. This includes:

  • Payment processors who handle transactions.
  • Customer support providers who assist with inquiries.
  • Consultants who help with marketing or analytics.

4.2 - Business Transfers

Your information may be shared or transferred if we are involved in a business transaction such as a merger, acquisition, or sale of assets. This ensures continuity and proper management of your data during such changes.

4.3 - Using Google Analytics

We use Google Analytics to track and analyze how our Services are used. This helps us understand user behavior and improve our offerings. For more details on how Google handles your information, please refer to their privacy policy at https://policies.google.com/privacy.

4.4 - Using Google Maps Platform APIs

We use Google Maps Platform APIs to provide location-based features in our Services. This may involve sharing your information with these APIs to enhance your experience with map-related functions.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies, such as web beacons and pixels, to collect and store information about your usage of our Services. These technologies help us understand your preferences and improve your experience.

For detailed information on how we use cookies and how you can manage or refuse certain cookies, please refer to our Cookie Notice.

6. Social Logins

Our Services allow you to register and log in using your social media accounts (such as Facebook or Twitter). If you choose this option, we will receive certain profile information from your social media provider.

The profile information we receive can include your name, email address, friends list, profile picture, and other public information you share on your social media account. This information is used to facilitate your access and enhance your experience with our Services.

We use the information received only for the purposes described in this privacy notice or as explicitly stated on our Services. We do not control or have responsibility for how your social media provider uses your personal information. Please review their privacy notice to understand their practices and manage your privacy settings.

7. Keeping Your Information

We retain your personal information only as long as necessary for the purposes outlined in this privacy notice, unless a longer retention period is required or permitted by law (such as for tax or accounting reasons). We do not keep your personal information longer than needed while you have an account with us.

When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it. If deletion is not immediately possible (e.g., due to backup archives), we will securely store your information and restrict any further processing until it can be deleted.

8. Keeping Your Information Safe

We have implemented reasonable technical and organizational security measures to protect your personal information. Despite these measures, no electronic transmission or storage technology can be guaranteed to be 100% secure. Therefore, we cannot guarantee that unauthorized parties will not defeat our security and improperly collect, access, or modify your information.

While we strive to protect your personal information, the transmission of information to and from our Services is at your own risk. We recommend accessing our Services only within a secure environment.

9. Information from Minors

We do not intentionally collect data from or market to children under 18 years of age. By using our Services, you confirm that you are at least 18 years old or that you are the parent or guardian of a minor who is at least 13 years old and consent to their use of our Services.

If we discover that we have collected personal information from users under 18 years of age, we will deactivate the account and take appropriate steps to delete the data from our records. If you suspect that we may have collected information from a child under 18, please contact us immediately.

10. Your Privacy Rights

If you are located in the EEA, UK, Switzerland, or Canada, you have certain rights regarding your personal information under applicable data protection laws. These rights may include:

  • The right to access and obtain a copy of your personal information.
  • The right to request correction or deletion of your personal information.
  • The right to restrict the processing of your personal information.
  • The right to data portability, if applicable.
  • The right to not be subjected to automated decision-making.
  • The right to object to the processing of your personal information, in certain situations.

We will review and act on any request in line with applicable data protection laws. If you are in the EEA or UK and believe we are processing your information unlawfully, you can lodge a complaint with your local data protection authority:

  • EEA Data Protection Authorities
  • UK Information Commissioner's Office

If you are in Switzerland, you can contact the Federal Data Protection and Information Commissioner.

If we are processing your personal information based on your consent (whether express or implied), you have the right to withdraw your consent at any time. This will not affect the legality of processing done before your withdrawal, or the processing done under other lawful bases.

You can opt out of our marketing communications at any time by clicking the unsubscribe link in our emails. You will be removed from our marketing lists, but we may still contact you with service-related messages necessary for your account management or other non-marketing purposes.

10.1 - Managing Your Account Information

To review or update the information in your account or to delete your account, you can:

  • Log in to your account settings and make the desired changes.
  • Request account termination, and we will deactivate or delete your account and information from our active databases. Please note that some information may be retained to prevent fraud, troubleshoot issues, assist with investigations, enforce our legal terms, or comply with legal requirements.

10.2 - Cookie Management

Most web browsers accept cookies by default. If you prefer, you can adjust your browser settings to remove or reject cookies. Keep in mind that doing so may impact the functionality of certain features or services on our site.

11. Do-Not-Track Controls

Many web browsers and some mobile operating systems and apps offer a "Do-Not-Track" (DNT) feature. This feature allows you to signal your preference not to have your online activities tracked.

Currently, there is no universal standard for DNT technology, so we do not respond to DNT signals or similar mechanisms that communicate your choice not to be tracked. If a standard for online tracking is established in the future, we will update this privacy notice to reflect our practices regarding DNT signals.

12. Specific Rights for US Residents

If you are a resident of California, you are granted specific rights regarding access to your personal information.

12.1 - What Categories of Personal Information Do We Collect?

We have collected the following categories of personal information in the past twelve (12) months:

  • A. Identifiers: Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name — NO
  • B. Personal Information as Defined in the California Customer Records Statute: Name, contact information, education, employment, employment history, and financial information — NO
  • C. Protected Classification Characteristics Under State or Federal Law: Gender and date of birth — NO
  • D. Commercial Information: Transaction information, purchase history, financial details, and payment information — NO
  • E. Biometric Information: Fingerprints and voiceprints — NO
  • F. Internet or Other Similar Network Activity: Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements — NO
  • G. Geolocation Data — NO
  • H. Audio, Electronic, Visual, Thermal, Olfactory, or Similar Information: Images and audio, video or call recordings created in connection with our business activities — NO
  • I. Professional or Employment-Related Information: Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us — NO
  • J. Education Information: Student records and directory information — NO
  • K. Inferences Drawn from Collected Personal Information: Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual's preferences and characteristics — NO
  • L. Sensitive Personal Information — NO

12.2 - Will Your Information Be Shared with Anyone Else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.

We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:

  • California Residents: California Civil Code Section 1798.83, also known as the "Shine The Light" law permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
  • If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

12.3 - CCPA Privacy Notice

This section applies only to California residents. Under the California Consumer Privacy Act (CCPA), you have the rights listed below.

The California Code of Regulations defines a "resident" as:

  • Every individual who is in the State of California for other than a temporary or transitory purpose and every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose.
  • All other individuals are defined as "non-residents".

If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.

12.4 - Your Rights with Respect to Your Personal Data

  • Right to Request Deletion of the Data — Request to Delete: You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.
  • Right to Be Informed — Request to Know: Depending on the circumstances, you have a right to know:
    • Whether we collect and use your personal information;
    • The categories of personal information that we collect;
    • The purposes for which the collected personal information is used;
    • Whether we sell or share personal information to third parties;
    • The categories of personal information that we sold, shared, or disclosed for a business purpose;
    • The categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
    • The business or commercial purpose for collecting, selling, or sharing personal information; and
    • The specific pieces of personal information we collected about you.
  • Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights: We will not discriminate against you if you exercise your privacy rights.
  • Right to Limit Use and Disclosure of Sensitive Personal Information: We do not process consumer's sensitive personal information.

12.5 - Verification Process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

12.6 - Other Privacy Rights

  • You may object to the processing of your personal information.
  • You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
  • You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
  • You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.

13. Updates to This Notice

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date, and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

14. Review, Update, or Delete Your Data

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us.

15. Contact Us

If you have questions or comments about this notice, please contact us.

Last updated: 24.08.2024

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